“Fighting Fair Guide” | and the “12 Skills Summary”
Direct link to the Fighting Fair Guide
Direct Links to 12 Skills
- The win/win approach
- Creative response
- Empathy
- Appropriate assertiveness
- Co-operative power
- Managing emotions
- Willingness to Resolve
- Mapping the conflict
- Development of options
- Introduction to negotiation
- Introduction to mediation
- Broadening perspectives
See more resources on conflict resolution at www.peacemakers.ca/
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© This CRN material can be freely reproduced provided this copyright notice appears on each page.
Conflict Resolution Network
PO Box 1016 Chatswood NSW 2057 Australia
Website www.crnhq.org
Ph +61 2 9419 8500
Fax +61 2 9413 1148
Email crn at crnhq.org
